Welcome to our World | Suf & Duf ®

Shipping and returns


VAT and Shipping costs are calculated during check out. All delivery costs are including packaging, handling and , if needed, preparation of customs documents.

All of our packaging   are biodegradable or Compostable if you want we also include tracking. If you haven't received a tracking email, contact us to receive your tracking info.


Zone  Cost
NL With Tracking € 6,95
EU  € 14,95


Benelux: Belgium, Luxembourg and the Netherlands

Rest of the EU:
Bulgaria, Denmark, Germany, France, Ireland, Italy, Luxembourg, Austria, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania, Liechtenstein, Croatia and  Serbia


Customers living in the Netherlands and Belgium will have their order in 1 or 2 working days. Delivery to European Countries  - including Norway and Switzerland-  will take an average 3 to 4 working days. Customers living in the US and Canada will receive their Powfinder within 4 to 5 working days. Shipping to Japan, Australia, New Zealand or Argentina will take up to one week to arrive. If you are running a tight ship, make sure you place your order in time.


All orders will be sent out insured and come with a tracking number and a link to the courier service tracking.If you haven't received a tracking email, contact us to receive your tracking info. It might take up to 24 hrs to obtain the actual status.


Suf & Duf  has a 14 days returns policy from the date of delivery to return any product you bought on Suf&Duf.com

Keep in mind that any real usage of the product will void your return rights. Only products in mint condition and intact product-packaging can be returned. If you have any doubts or questions about this, feel free to contact us.

Send a return request

The easiest way is to drop us an email and state an answer to the following questions: Which product do you wish to return? What is the reason of the return? Don't forget to mention your order number and date of purchase

Packing your product

We advise you to re-use the packaging box in which you got your gear from us. Please make sure all 'old' shipment stickers are removed to prevent confusion at the parcel service. Please include a note with your request (refund or different product) in the package so our beloved CRO (Chief Returns Officer) can handle your request smoothly.

If you are returning from outside the EU, please mention this is a return shipment with customs value €0,-

Return Costs

You will have to cover the full return costs. Delivery costs may differ from company to company. We recommend to get informed on different delivery services which you may find online. This way you may find the most affordable and convenient courier service for your return. Don't hesitate to contact us  We ship our boards worldwide and can help you organize everything for a smooth return. 

When returning your package we recommend that you use a good track and trace delivery, as we take  no responsibility for lost or delayed returns. We will only assume the responsibility of the package when it has arrived at our beloved CRO (Chief Returns Officer). You will be informed by E-mail as soon as we have received it.

Complaints and Manufacturer's Warranty

If you are returning goods because of a delivery error or damage to the package or goods, please consult our Customer Service